Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, phone number, and mailing address when you book an appointment, sign up for a newsletter, or contact us.

• Health Information: If you fill out medical intake forms or provide information regarding skin conditions and treatment history, this is considered Protected Health Information (PHI).

• Usage Data: IP address, browser type, domain names, access times, and referring website addresses. This is used for the operation of the service and to provide general statistics regarding the use of the website.

2. How We Use Your Information

Neoskin Spa ATX collects and uses your personal information to:

• Operate our website and deliver the services you have requested (e.g., booking treatments).

• Inform you of other products or services available from Neoskin Spa ATX.

• Send you appointment reminders and follow-up communications.

• Improve our website and customer service.

3. Medical Privacy & HIPAA

As a provider of medical aesthetic services in Texas, we comply with the Texas Medical Records Privacy Act and HIPAA.

• Protection of Records: We maintain strict physical, electronic, and procedural safeguards to protect your medical information.

• Electronic Disclosure: In accordance with Texas law, we will obtain your written authorization before electronically disclosing your PHI for any reason other than treatment, payment, or health care operations, or as otherwise required by law.

• Your Rights: You have the right to inspect your medical records, request amendments, and receive an accounting of disclosures.

4. Sharing Information with Third Parties

Neoskin Spa ATX does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to:

• Process payments (e.g., Zenoti, Stripe).

• Send you email or postal mail.

• Provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Neoskin Spa ATX, and they are required to maintain the confidentiality of your information.

5. Tracking Technologies and Cookies

The Neoskin Spa ATX website may use "cookies" to help you personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Security of your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. We use methods such as SSL encryption when transmitting sensitive information (such as credit card numbers or health data) to other websites or service providers.

7. Children Under Thirteen

Neoskin Spa ATX does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

8. Changes to this Statement

Neoskin Spa ATX will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how we are protecting your information.

9. Contact Information

We welcome your questions or comments regarding this Privacy Policy. Please contact us at:

Neoskin Spa ATX 11066 Pecan Park Blvd, Suite #303 (Loft #305) Cedar Park, TX 78613 Email: contact@neoskinaustin.com Phone: (512) 586-4478